Red Button Telecare is part of the Red Alert Group. We combine advanced digital telecare with genuine, compassionate support to help people across the UK live safely and independently, at home and out & about.
We were founded to transform the way telecare is delivered in the UK, pairing reliable, modern equipment with a warm, human response. Behind every alarm is a trained UK care team and the engineers, advisers and support staff who make sure help is always at hand.
Operating from sites in Hampshire, Kent, London and beyond, we support private individuals, local authorities and care organisations, all connected to our UK-based monitoring centre for round-the-clock peace of mind.
Real people who treat every customer the way they'd want their own family treated.
Thorough quality checks and accredited processes so our service is one you can rely on.
Safe, user-friendly solutions that empower people to keep living life their way.
Red Button is operated by Red Alert Telecare Ltd, which holds the accreditations below, so you can have complete confidence in the service protecting your loved one.
Authorised and regulated by the Financial Conduct Authority.
Independently certified quality-management standards.
Accredited to the technology-enabled care industry's quality standard.
Operated by Red Alert Telecare, an ISO 9001 & TEC Quality accredited organisation
Proud to work alongside
For every package sold, we plant a tree through our partnership with more:trees. We also champion responsible practices across our supply chain, from sustainable sourcing to recyclable packaging.
Explore our packagesSpeak to our friendly UK team or browse our packages to find the right protection.