★★★★★ Rated Excellent by 25,000+ families & carers

Help is always one button away

Fast, friendly and always there. Because no one should face an emergency alone.

  • No landline needed
  • Ready to use out of the box
  • Free next-day delivery
An older couple enjoying time together in their garden, both wearing Red Button personal alarms
From £19.99 per month, fully monitored

Trusted by 25,000+ customers. Operated by Red Alert Telecare, an ISO 9001 & TEC Quality accredited organisation.

Authorised & regulated by the Financial Conduct Authority ISO 9001 certified by GCL International (UKAS) TSA TEC Quality Certified Organisation Cyber Essentials certified Recommended by Age UK Local
Peace of mind for the whole family

One in three people over 65 has a fall every year

When you can't be there in person, the worry can be constant. A Red Button alarm means a simple press connects your loved one to a real person who can talk to them, reassure them, and send help, even if they can't reach a phone.

  • For them: confidence to keep living life their way, at home and outdoors.
  • For you: reassurance that someone is always ready to answer, day or night.
  • No tech skills required: it works straight from the box, no Wi-Fi, no landline.
Learn more about us
An older couple relaxing together on the sofa, both wearing their Red Button pendants
Who it's for

Made for the moments that matter

A Red Button alarm gives confidence to the people you love, and reassurance to you.

Living alone

Help is one press away, even when there's no one else around.

Worried about falls

Automatic fall detection can raise the alarm even if the button can't be pressed.

A long-term condition

Reassurance for heart conditions, arthritis, COPD and other ongoing illnesses.

Early memory loss

A simple one-button alarm, with GPS location on the watch for extra peace of mind.

Home from hospital

Extra confidence while recovering from surgery or illness, at home or out and about.

Active and independent

The Out & About watch keeps you protected on walks, the shops and days out.

A customer's story

Hear it from a Red Button family

A real customer shares what 24/7 peace of mind means to them and the people they love.

25,000+
People kept safe
24/7
UK monitoring, 365 days
<1 min
Average answer time
£0
Delivery, anywhere in the UK
Choose your protection

Simple packages, no hidden surprises

Every package includes 24/7 monitoring by our trained UK care team, free delivery, and equipment that's ready to use the moment it arrives. Cancel any time.

Not sure which? Take our 60-second quiz
The At Home alarm base unit and pendant on a table

At Home Personal Alarm

Round-the-clock protection across your home and garden

£19.99/ month

+ £49.99 one-off activation

£0 VAT for eligible customers
  • 24/7 monitoring by our UK care team
  • One-touch SOS pendant (neck or wrist)
  • Clear two-way speech through the base unit
  • Waterproof pendant, safe to wear in the shower
  • Works on the mobile network, no landline or Wi-Fi
  • Optional automatic fall detection, from £4/month
View package & order

Free delivery • Ready out of the box

Most customers with a qualifying long-term illness or disability pay no VAT. Optional add-ons: police-approved key safe £49.99, professional installation £69.99 (Hampshire, Kent & London). Not sure which is right? Call us, we'll help you choose.

Getting started is easy

Protected in four simple steps

No engineers waiting, no complicated wiring. Most customers are up and running within minutes of opening the box.

1

Order

Choose your package online or with a quick phone call. We deliver free, next day.

2

Connect

Plug the base unit in, or charge the watch. No landline, Wi-Fi or set-up fuss.

3

Test

Press the button for a friendly test call so you know it works and meet the team.

4

All set

Relax. You're protected 24/7, at home and out & about, from that moment on.

Why families choose Red Button

Designed for real life, built on trust

Always answered, 24/7

Our trained UK care team is on hand every minute of every day, including nights, weekends and bank holidays.

Clear two-way speech

Press once and talk hands-free to a real person who can reassure your loved one and arrange the right help.

Automatic fall detection

If a hard fall is detected, the alarm raises itself, vital if your loved one can't press the button.

No landline needed

Works straight out of the box on the mobile network. No phone line, no broadband, no monthly faff.

GPS location on demand

For those out and about, our team can pinpoint where help is needed, even away from home.

Regulated & accredited

Operated by Red Alert Telecare Ltd, which is FCA authorised, ISO 9001 certified and TSA TEC Quality accredited. Care you can genuinely trust.

Customer stories

Trusted by 25,000 families across the UK

★★★★★

"The engineer was a really pleasant and helpful man. Most impressed with how clearly he explained everything to me."

D Mr DavenportVerified customer
★★★★★

"The service was perfect as far as I was concerned. It was smooth, it was easy and it was painless."

S Mr SHavant
★★★★★

"What I really like is that it works wherever I go, not just at home. It gives me peace of mind knowing I can raise an alarm from anywhere."

D DawnGPS pendant customer
For healthcare professionals

Trusted by carers and care professionals

GPs, occupational therapists, district nurses, social workers and discharge teams refer people to us every week. We make it simple, and we look after them from the very first call.

  • 24/7 monitoring from our UK care team, TSA accredited
  • No landline needed, free next-day delivery, most patients pay £0 VAT
  • GDPR compliant, UK based, data held securely in the UK
Refer a patient

Takes under a minute. Or call 0800 0086277

🎁

Share peace of mind, get rewarded

Recommend Red Button Telecare to someone you care about and you'll both receive a £15 Sainsbury's gift voucher as our thank you. There's no limit on how many friends you can refer.

Refer a friend
Gift voucher
£15
for you & your friend
Rated excellent

What our customers say

Ready for total peace of mind?

Join 25,000 families who trust Red Button Telecare to keep the people they love safe, at home and out & about.