At Home Personal Alarm base unit and pendant
At Home

At Home Personal Alarm

★★★★★ Rated excellent by families & carers

Round-the-clock peace of mind across your whole home and garden. One press of the waterproof pendant connects you straight to our UK care team, day or night.

£19.99/ month

+ £49.99 one-off activation fee

£0 VAT for most customers

Most customers with a long-term illness or disability pay no VAT. Am I eligible?You very likely qualify. If you (or the person you are buying for) have a long-term illness or disability, you can claim VAT relief and pay £0 VAT on your alarm. There is no paperwork to chase, we guide you through a short declaration at checkout.

Add extra protection (optional)

Quantity
Monthly£19.99
Due today (one-off)£49.99
  • Free next-day UK delivery
  • Ready to use out of the box, no landline
  • No long contract, cancel any time
  • 30-day money-back guarantee

Prefer to order by phone? Call 0800 0086277

Peace of mind, day and night

Help is always one press away

The At Home alarm keeps a trained UK carer ready for you around the clock. If you have a fall, feel unwell, or simply need reassurance, you are never more than one button press from a friendly voice and real help, day or night.

1

You press your pendant

One touch of the waterproof button, worn comfortably around the neck or wrist, anywhere in the home or garden.

2

We answer in seconds

Our UK care team speaks to you straight through the loud base unit. No phone to reach for, no number to dial.

3

The right help is sent

We stay with you, check you are okay, and call a loved one, a neighbour or the emergency services, whatever is needed.

Lifting the At Home base unit out of the box
In the box

Everything you need, ready to go

No tools, no engineer and no fuss. Plug the base unit into the mains, put on the pendant and you are protected in minutes.

  • Base unit (central hub)
    Plugs into the mains, with loud two-way speech
  • Power adapter (UK 3-pin)
    A standard plug, nothing technical to set up
  • Pendant (neck or wrist)
    Lightweight and waterproof, wear it your way
  • Simple user guide
    Clear, large-print instructions for peace of mind
Key features

Why the At Home alarm works so well

24/7 monitoringConnected to our trained UK care team, every hour of every day.
One-touch SOSA single big, clear button raises the alarm instantly.
Two-way speechTalk hands-free to our team through the loud base unit.
Waterproof pendantSafe to wear in the shower, where many falls happen.
No landline requiredWorks on the mobile network, nothing to plug into the phone.
Home & garden rangeStay protected throughout the house and out into the garden.
Up and running fast

Set up in minutes, simple every day

No engineer, no wiring and no technical know-how. If you can plug in a kettle, you can set up the At Home alarm.

1

Plug it in

Connect the base unit to any mains socket. It powers up and links to our care team automatically, with no landline or broadband needed.

2

Make a test call

Press the pendant for a friendly test call, so you know everything works and you have met the team.

3

Wear the pendant

Pop it on and relax. You are protected 24 hours a day, right across the home and garden.

See pricing & order
Good to know

Common questions

Yes, the base unit uses the mobile network, so there's no landline or broadband needed. Just plug it into the mains and you're ready.
You're connected straight to our UK care team through the base unit's speaker. They'll talk to you, check you're okay and arrange the right help, a contact, a neighbour, or the emergency services.
Absolutely. The pendant is waterproof and designed to be worn in the shower or bath, where falls are common.
Yes. You can add automatic fall detection now for £4/month, or call us to add it any time after you've set up.
See all help & advice
Rated excellent

What our customers say