Customer stories

Discover real experiences from people who trust Red Button Telecare alarms to stay safe, live independently and feel supported every day.

A customer wearing her Red Button pendant
A reassured customer relaxing at home
Dawn's story

"It gave me my confidence back"

"I chose the GPS pendant because it's lightweight and easy to wear both indoors and outdoors. It's simple to use, quick to charge, and doesn't feel bulky."

"What I really like is that it works wherever I go, not just at home. It gives me peace of mind knowing I can raise an alarm from anywhere if I feel unwell or have a fall."

DDawnOut & About customer
Mike's story

"They were there when it mattered most"

Mike got in touch to share his experience after his elderly grandfather had a fall at home.

"He walked us through the whole journey and told us how thankful he was that Red Button Telecare was there at the moment it really counted. Knowing the team answered straight away and arranged help so quickly meant the world to our family."

MMikeGrandson & carer
An older gentleman relaxing safely at home
In their words

What our customers tell us

★★★★★

"The engineer was a really pleasant and helpful man. Most impressed with how clearly he explained everything to me."

DMr DavenportVerified customer
★★★★★

"The service was perfect as far as I was concerned. It was smooth, it was easy and it was painless."

SMr SHavant
★★★★★

"Knowing Mum can press her button and reach someone any time of day has taken a huge weight off our whole family."

JJoanneDaughter & carer

Could a Red Button alarm help your family?

Join 25,000 families who trust us to keep the people they love safe.

or call free: 0800 0086277